Digitalisation has been an important efficiency-improving tool of business executives for many years, and its role has become even more prominent during the coronavirus pandemic as online and mobile banking, good UXs and data-based sales all came to the fore. Meanwhile, top managers must also handle the challenges arising from the crisis and must strike a fine balance between supporting development and meeting cost-cutting targets. Bank executives will tell us about the strategies they have chosen.
Prominent IT managers, fintech innovators and top consultants from the sector will debate which banking trends are worth riding and which should be given time to develop before implementing the tried solutions and technologies.
In this section, our speakers will present the digitalisation process of individual areas of banking operations in practice, complete with case studies. This will be followed by a panel discussion where IT executives of banks will tell us what makes relations between an IT vendor and a bank work well. What problems can occur, what trends have been apparent in recent years, and how do fintechs work with financial institutions?
In this section, we will look at the most important developments in the payment industry, both locally and globally. All retailers who have online registers will have to also offer electronic payment options starting from January. What solutions can they choose from? What can we expect in this regard? What developments are market players preparing? Are we treading the path of near-cashless countries? What steps regulators are expected to take in order to decrease cash use?
Both banks and third-party PSD2 fintech players have appeared in the Hungarian market, but solutions built on the new payment directive have brought no genuine breakthrough in banking so far. Why is this, and what can we expect from service providers and banks in the near future? Regulators will debate bank and fintech market players on the above.