Portfolio Digital Transformation 2022

Digitalisation is a cross-industry trend. The harsh truth is that if you do not take steps in time, you might easily be at a competitive disadvantage. Digitalising and automating corporate inner processes and turning them paperless, digital service and customer acquisition, improving financial and accounting procedures can result in the long-term enhancement of corporate profit margins. But digitalisation does not end when purchasing a system or software; the success rate depends on organisational integration, selection and optimisation of tools. Top executive managers help us answer these complex questions.

Digitalisation is not only about fancy mobile apps and nicely designed online platforms: from large companies to SMEs, there is considerable potential in optimising inner processes, the digitalisation of documents, contracts, and invoicing tasks. The number of working hours saved by day, reducing the incidence of errors, and improving workforce efficiency can quickly generate business benefits by implementing the right tools and digital processes.

Digitalisation rewrites customers’ expectations radically. Nowadays, a traditional manufacturing company, a real estate development company, or a jeweller cannot afford not to enter the virtual space. After this very first step, the key to success is in the details: how do we reach customers, what digital marketing tools should we use and what tools exist for automation on the customers’ side? How will our customers be content? How not to lose them? How can we do digitalisation ‘right’ on the clients’ side? We look for the answer to these questions in this session.

After developing the digitalisation strategy, the background processes, and the digitalisation steps on the customer side, the most important task is implementing the plans. We do not just talk; we show concrete examples. Our last session offers you case studies and solutions that help you put digitalisation into practice.