The digital banking revolution is bringing increasingly fierce competition between traditional banks, neobanks, and fintech challengers. This section shows how players are adapting to changing customer needs and what strategies they are using to compete on the domestic and international stage. How can customers be retained and how can they be acquired? What do banks spend on IT and how do they innovate? When and how will AI solutions appear on the front end and how will they streamline internal operations?
AI agents are new tools for automating banking processes and revolutionizing customer relations. This section will discuss how new AI tools and constantly improving AI models with new capabilities are changing banking operations and what challenges the practical application of this technology brings.
In a data-driven world, AI and digitalization open up opportunities for the financial sector that fundamentally change operating models and customer experience. In this section, we will gain deeper insight into the practical application of the latest artificial intelligence and digitalization solutions. Experts will present successful use cases, share their experiences and results, and discuss the most important challenges.
With digitalization, the financial sector and its customers have become targets of cybercriminals on an unprecedented scale, making it essential to strengthen defenses. In this section, experts will present the latest cyber fraud techniques, ways to defend against them, and cybersecurity trends. We will learn about solutions that can help protect customers and financial institutions, and how we can keep pace with ever-evolving threats.
The morning's "deep dive into technology" continues in this section: we will explore the deeper, professional levels of technological development in banking through practical experiences and case studies.
The payment market has shifted into a new gear, with innovations fundamentally transforming everyday payment transactions. In this section, experts will analyze the latest payment megatrends, the spread of electronic money transfers, and the technological innovations behind them. They will also discuss the rise of instant payment solutions, the future of digital currencies, and the "renaissance" of cash.
After discussing the most pressing digital, financial, and business trends and challenges, we can move on to some well-deserved relaxation and fun. We will offer a standing reception, drink bars, and culinary delights, where you can continue discussing professional matters and form new partnerships and business contacts in a relaxed atmosphere. Mingle and raise a glass with key players of the banking sector: top executives, fintech experts, consultants, regulators, startup founders, and IT professionals—all in one place!
