The automotive industry is undergoing serious changes, partly due to electrification; in addition, the current macroenvironmental situation poses challenges to industry players in general. The transformation of consumer needs is seriously pushing the limits of the current retail model; different sales models are emerging, and the increasingly dominant vision is the agency model and its different concepts. We must be prepared to move from the infrastructure built 20 years ago – large glass palaces built for each brand in large sites – to strategic real estate, logistics and service centres supporting multi-brand servicing, fleet operations, and omnichannel sales. How are players preparing, and where are they in the adaptation process?
As part of the transformation of the industry, there are more and more sales channels to buy a car. Digitalisation plays a key role, which also affects the automotive industry in many ways. Mobile internet and mobile payments have enabled the rapid spread of car-sharing services, among others. Another obvious impact of digitalisation is the shift of customers’ information acquisition and transactions to the digital space from traditional physical stores and retail outlets. Everyone must prepare for this change. In addition, electric cars account for a growing share of the new car market, and BYD is the leading player in this segment, so its share of the domestic market is expected to grow at an increasing pace in the coming years. In terms of design, safety, and technical content, today's Chinese supply is not only catching up, but often even surpassing the traditional supply, giving new space to the global conquest of Chinese car manufacturers. How will Europe cope with the price competition? How large is the market for electric cars in Hungary?
According to the newest trends, it is not at all sure that it is worth for a city-dweller to maintain a car when most of the time, it is parking on the street, costing money, and occupying parking space. For this reason, more and more people use car sharing services in foreign big cities and in Budapest, bringing about a significant change in urban mobility. As customer demand is changing, there is a growing trend for people to use mobility as a rental or car-sharing service rather than ownership, which can make cities more attractive and liveable as an integral part of community transport. Electro-mobility, charging networks, battery development, energy improvements, technological innovation – what do we need today for well-functioning, sustainable urban transport?